Posted on by Bloomington Normal Audiology // Posted in COVID-19

6/7/21 Update

Ongoing office protocol and policy impacted by COVID-19 precautions are as follows:

  • If you are feeling any signs/symptoms of COVID-19 or flu-like illness, we will ask that you reschedule your appointment.
  • If you have been exposed to someone with COVID-19 within 14 days of your appointment, we will ask that you reschedule your appointment.
  • The CDC is still recommending a mask in medical facilities regardless of vaccination status. A mask covering the nose and mouth is still required for all interactions.
  • The walk-in clinic has been suspended. If you need urgent service, please call the office for an urgent care appointment.

4/28/2021 Update

Ongoing office protocol and policy impacted by COVID-19 precautions are as follows:

  • If you are feeling any signs/symptoms of COVID-19 or flu-like illness, we will ask that you reschedule your appointment.
  • If you have been exposed to someone with COVID-19 within 14 days of your appointment, we will ask that you reschedule your appointment.
  • Curbside appointments are available for hearing aid maintenance. Please let the staff know at the time of scheduling if you do not want to come inside for your visit.
  • Please call the office from your vehicle upon arrival for your appointment.
  • A mask covering the nose and mouth is required for all interactions.
  • Everyone must pass a temperature check and use hand sanitizer upon entry.
  • The walk-in clinic has been suspended. If you need urgent service, please call the office for an urgent care appointment.

6/1/2020 Update

Our office is resuming regular business hours: Monday through Friday, 8 am to 5 pm, and Saturday, 8 am to 12 pm. COVID-19 precautions will require the following changes to office protocol and policy:

  • If you are feeling any signs of flu-like illness or have been exposed to anyone with flu-like symptoms, we will ask that you reschedule your appointment.
  • We will continue to offer curbside appointments for those that need parts or service and don’t need or want to come inside. We do ask for everyone’s safety that you wear a mask covering the nose and mouth for these interactions.
  • Everyone entering the office must have on a mask covering both the nose and mouth before coming through the door. The mask will be required to remain in place for the entire time inside the office.
  • Everyone must pass a temperature check and use hand sanitizer upon entry.
  • Only bring companions that are required to help transport you or make medical decisions.
  • Our daily walk-in clinic will continue to be suspended in order to limit the number of patients in the office at one time. If you are in need of emergency service, please call the office to arrange for a curbside appointment.
  • You will not be able to enter the office on your own at this time. Please call the office from your vehicle upon arrival and a staff member will come out to escort you in.

Thank you for your understanding and cooperation during this time.

4/27/2020 Update

Hello again everyone!

In response to Governor Pritzker’s extension of the stay at home order through the month of May, our office will be limiting appointments to a case-by-case basis. Our office will be open Monday through Friday, 8 am to 5 pm. Our daily walk-in clinic and Saturday hours will be suspended until further notice.

Please call the office at (309) 662-8346 or email [email protected] to check appointment availability.

Be Well

Natalie McKee, Au.D.
Doctor of Audiology